IMPORTANT: If your event is taking place within 3 days of when you are placing an online reservation, please call us at 610-716-4386 to confirm availability.
***PLACING AN ORDER ONLINE DOES NOT CONFIRM THE RESERVATIONS. ALL ONLINE ORDERS MUST BE APPORVED AND CONTRACTED THROUGH THE ADMINSTRTATIVE OFFICE***
Rental Agreement/Safety Rules/Operating Instructions
Upon placing an order, you will receive an email with an attachment containing a copy of our “Rental Agreement, Release and Assumption of Risks” and “Safety Rules & Operating Instructions”. Please read over these documents and feel free to contact us via phone or email if you have any questions. Receiving this email does not mean you have a reservations. All orders must be approved before a contract is sent in a second email.
Earliest Event Start Time and Latest Event End Time
When entering your order online, please select an Event Start Time of 10 AM or later and an Event End Time of 8 PM or earlier. We can make exceptions to this rule on a case-by-case basis, but only with prior approval.
A 20% deposit is due 7 days before the event. This can be transferred if you are postponing the event.
Units are OK in light to moderate periods of rain. Any winds exceeding 15 mph, thunder/lightning, then the unit must be deflated. Our company policy is at least 24 hours notification if you wish to cancel due to inclement weather. In the event of a cancellation, any deposits / payments made will be fully refunded, as long as it falls outside of the 24 hour window.
Methods of Payment
PayPal, MasterCard, Visa, AMEX or Discover for residential customers. A company check is also acceptable for businesses, religious organizations & schools. We no longer accept personal checks.
Applicable state sales tax will be added to all sales unless a tax exempt number and documentation is provided.
The surface on which we set up the inflatable must be flat (no more than 8 inches of slope over a distance of 15 feet) and clear of any sharp objects, such as sticks and rocks, as well as pet droppings. There should be no low hanging tree branches or power lines overhead. Driveways (or streets for block parties) are fine, just be sure to let us know ahead of time so we bring sand bags instead of stakes to secure the inflatable.
We recommend a grounded outlet on a dedicated 20-amp circuit breaker to run the blower that keeps the inflatable inflated.